Honda sent us a recall letter which stated that we should not sit in the front seat while driving until repairs are made. The recall has been announced for 6 months. They did not offer a rental car. The only way for a customer to get a rental car, even after Honda explains the possible danger of this auto defect, is for the customer to ask.
Chick-fil-A has changed their menu – but only on the inside of the “Restaurant”. The drive-thru still has the old menu without the new items and, therefore, with the old numbers. The other day, we ordered from the old drive-thru menu. The voice over the intercom told us the menu had changed and described what the new “number 7” item was. We ordered the old items by reading the description instead of giving the number. We still got the new “number 7”.
State Farm Insurance is my home insurance carrier. I have flood insurance which arranged through my carrier but paid to FEMA. My flood claim is handled by FEMA, not State Farm. State Farm has told me that all FEMA related questions and issues should be addressed to FEMA only. My FEMA adjuster told me to ask a question of my carrier, State Farm. When I called State Farm, the receptionist, at first tried to find someone who could help. A few minutes later, the receptionist came back to the phone and told me all agents had gone to lunch together, and I would be called back when they returned. I was never called back. It was 11 a.m. in the morning. The office opened at 9 a.m.
My cardiologist office called on Monday and left a message that I had an appointment on Wednesday. This was an old appointment which I had cancelled the last time I was in the office. The reason for cancelling was that I did not trust the cardiologist or the office. The reason I did not trust the cardiologist is that she tried to put me on statins in a sneaky way, a nuclear stress test was misread and she guessed at the reason, the call for the nuclear stress test was prompted by a AAA and a bad lipid panel. The reason I don’t trust the cardiologist office is that the made mistakes in each and every document that was recorded, the PA stated that the nuclear stress test showed a “heart attack”, they told me they don’t do re-reads (even though they admit to mis-reading the test) and the office sent a different test result to my primary care physician than they sent to me.
My primary care physician would not assist when I called to ask them to help me get my cardiologist to re-read. The only option the office gave me was to schedule, endure, and pay for another test with a different physician. My primary care physician would not see me without another scheduled and paid for appointment which would not result in any assistance in getting another nuclear stress test read.
My health insurance carrier said I could file a grievance against the cardiologist. After much talk and waiting. The carrier called and said the grievance had been resolved appropriately. I was told that, by law, they could not tell me the resolution. However, they would not re-read my nuclear stress test. If I wanted a good reading, I would have to pay for it.
The postscript here is that all of my medical treatment since that time has been outside my health insurance and their second tier physicians. I gave my nuclear stress test CD to a relative who took it to the hospital where she works and had it read correctly by a cardiologist there. When I cut my hand severely during the flood cleanup, I consulted another relative who is a physician. I am a veteran and went to the VA for confirmation that there is nothing wrong with my heart and there was no need for a stress test, let alone echo-cardiogram. Even the physician who did my colonoscopy raised his eyebrows when I told him I had stress test and the reasons. This cardiologist was simply pushing drugs and procedures because that’s the only thing insurance pays for. My health insurance supplement through Health Spring is FREE! But now I know the truth. Free health insurance is having no insurance.